Sunwing Cancelled Flight Claim
Your Sunwing flight was cancelled? Generate a free claim letter and organize your compensation request. You may be entitled to rebooking, refund, or up to $1,000 CAD compensation.
Quick answer
If Sunwing cancelled your flight for a reason within its control and your rebooking got you to your final destination 3 or more hours late, each passenger may be owed $125 (3–6 h), $250 (6–9 h) or $500 (9 h+) CAD — Sunwing is a small carrier under APPR. Separately, you can choose a refund instead of rebooking when the cancellation is within airline control; refund or rebooking obligations apply regardless of cause.
Compensation: Refund + up to $1,000 CAD
Airlines must offer rebooking or refund for cancellations. Compensation of $125-$1,000 applies if the cancellation was within the airline's control and you weren't notified at least 14 days before departure.
What are my options when my flight is cancelled?
You're entitled to either a full refund (to original payment method) or rebooking on the next available flight. If the cancellation was within the airline's control, you may also get compensation of $125-$1,000 CAD.
When does the 14-day notice rule apply?
If the airline notifies you of the cancellation less than 14 days before departure, and the cancellation was within their control, you're entitled to monetary compensation in addition to refund/rebooking.
Can I get both a refund AND compensation?
Yes, if the cancellation was within the airline's control. You can receive your ticket refund plus the APPR compensation amount ($125-$1,000 based on delay to final destination).
What if the airline offers vouchers instead of refund?
You have the right to a refund in the original form of payment. You don't have to accept vouchers or credits. If offered only vouchers, clearly request a monetary refund in writing.